TRADESHIFT - System Status:

The platform is experiencing some issues - we are very sorry about it. Our engineers are already working on stabilizing the system. If you would like to get live updates on the status please subscribe on our status page here.

Dear Valued Samsung Supplier,

Samsung's e-invoicing platform, Tradeshift, allows registered suppliers from the following Samsung entities to seamlessly submit invoices:

1. Samsung Electronics Australia Pty Ltd

2. Samsung Electronics New Zealand Ltd

3. Samsung Asia Pte Ltd

4. Samsung Malaysia Electronics (SME) Sdn. Bhd.

5. Samsung Electronics (M) Sdn Bhd

Tradeshift is a free service platform for suppliers from the 5 entities above, providing them with visibility of their invoice status.

We want to help you with the transition so, together with Tradeshift, we will make sure you have the right support so that everything goes smoothly.

This web page is a good place to begin learning about einvoicing, Tradeshift, and getting started. Please also see the following user guide we have set up for you.

We look forward to working with you on the new platform and creating new value in our relationships.

Learn more

    Benefits of querying invoices and invoicing via Tradeshift

    We are confident that you will experience significant benefits to your business when you begin e-Invoicing. Some of the benefits include:
    Always Free - for a supplier onboarding the Tradeshift platform
    No setup fees, transaction fees, or service charges if you chose Tradeshift as the E-invoicing platform
    Simple invoice status updates and better on time payment
    Full invoice status visibility  from receipt  through to approval and payment status
    You are more likely to be paid on time because of quick invoice delivery and shorter process cycle time.
    Increases invoice accuracy
    Increased invoicing accuracy, gives instant feedback on required invoice information prior to submission
    Easy Setup
    No installation of hardware or software required.
    Supports both manual and highly-automated options allowing suppliers to submit invoices from within existing billing software.

    Two ways to invoice

    1. The ‘Integration- file transfer’ method - for larger volume suppliers 

    This is for vendors sending large volumes of invoices. They need to use one of the many file formats supported by Tradeshift and integration would need some IT development. Tradeshift technicians will discuss and assist vendors with this process. 

    2. The ‘Web Interface’ method - for lower volume suppliers

    This option allows vendors to key and send invoices to Samsung via Tradeshift. Some suppliers might find useful to utilize the “Cloudscan” method, which allows sending invoices via email and then validating the automatically extracted data via the Web Interface. For further details, please see the user guide.

    The Tradeshift platform works on the following web browsers: Google Chrome, Safari, Mozilla Firefox and Internet Explorer (versions 9 and above).

    Getting Started with Tradeshift

    We built a short guide on how to get started quickly with only 5 steps.

    These five steps will guide you through the most important steps invited supplier should take while and after responding to the invitation email of their customer.

    Business firewall

    Validation rules ensure that the vendor provides information in all the required fields. SAMSUNG can then process the invoice quickly and efficiently without any unnecessary queries or delay. Validation rules are a way of enforcing compliance which benefit both the vendor and SAMSUNG.

    During invoice submission each document will be validated against rules. If requirement set by the rules are not met, the invoice fails and supplier is notified with the reason for invoice submission failure. Invoice can be corrected and re-submitted.

    For a complete list of Business Validation rules, please consult this list.
    Privacy Policy Terms of Service Terms of Use About Tradeshift

    Copyright Tradeshift ® 2025

    Important note!

    Please provide the email addresses with comma ',' separated
    Request subject must filled out.
    Request description must be filled out. Please be as detailed and descriptive as possible.
    Attachment required
    You can add up to 10 attachments. Each attachment size must be under 20M

    New Request

    All fields signaled with * (star) are required in order to submit your request
    Request subject must be at least 10 characters long
    Request description must be at least 100 characters long. Please be as detailed and descriptive as possible
    You can add up to 10 attachments. Each attachment size must be under 20M

    Your session has expired. Please click on refresh session so you can resume browsing the support applications. Thank you.